Going Phishing?

We take cyber security very seriously and we want to ensure that you know what to look out for so that you can stay safe. Have you ever heard about Phishing? Here’s what you need to know.

What is Phishing?

It’s a popular scheme that involves tricking persons and even businesses into providing sensitive information, typically by pretending to be an actual company or entity the victim does business with. This solicitation can occur over the phone or by email.

How to spot phishing schemes

  • Phishing mostly occurs by email. The sender of the email pretends to be a legitimate bank/entity and asks the victim to confirm personal information. This normally includes some form of threat which is intended to scare the user into action, such as claiming that if the information is not updated, the victim’s account will be closed.
  • Do no click on links in suspicious emails requesting personal information. The link included in the email will route the victim to a phony web page that looks like a legitimate banking website. If the instructions on the website are followed, your personal information can be captured. Also, clicking on links in a phishing email can lead to the downloading of a malware on to your computer or smart device. Banking malware is designed to capture usernames and passwords so that the identity thieves can access your online banking information.
  • Phishing can occur by phone (calls and text). If you’re contacted by your ‘bank’ to say you were a victim of fraud, never provide personal information over the phone. Banks may legitimately contact you if they notice unusual transaction patterns on your accounts or cards. However, the banks will only ask you to confirm the particular transactions; they don’t request your account number, card number or PIN. If you’euncomfortable, take the name of the agent and call the bank to verify if the person is legitimate.

If you are a victim of a phishing attack or are suspicious about any information received from VMBS, immediately make contact with the nearest branch or contact us at 1-888-937-8627 or 876-754-8627.